Question 1

What services do you offer at MiHotel?

Accepted Answer

We provide short-term and long-term boarding, personalized care, feeding, playtime, grooming services, and advanced suite features.

Question 2

What special features do the suites offer?

Accepted Answer

All suites are included 24/7 cameras with live streaming to your phone, and live data from smart litter box, auto food dispenser, that allow you monitor and interact with your cat remotely.

Question 3

What is included in the daily care of my cat?

Accepted Answer

Daily care includes feeding based on your cat’s schedule, clean filtered water, litter box cleaning, playtime, and monitoring through our advanced in suite technology.

Question 4

How often will I receive updates?

Accepted Answer

Despite we equipped with 24/7 live cameras, we still provide daily updates via text, email, or Instagram, as per your preference.

Question 5

Do you accommodate special dietary or medical needs?

Accepted Answer

Yes, we can accommodate special diets and administer medications as per your instructions. The smart food dispenser also allows us to schedule meals according to your cat's specific diet.

Question 6

Can I extend my cat's stay if needed?

Accepted Answer

Yes, but please inform us as soon as possible to ensure we have space for the extended period.

Question 7

What is your cancellation policy?

Accepted Answer

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